TV Licence Scams

Scottish consumers have recently received a number of scam emails telling you that your TV License has expired or that your Direct Debit payment has been declined.

You are asked to click on a link to update your payment details, which will take you to a fake website with official-looking branding where you will be asked to enter personal and banking details.

In the example below, when you hover the cursor over the purple link to update payment details, the address which appears is not linked to the official TV Licensing website: www.tvlicensing.co.uk

Any genuine emails about TV Licences will be sent by either: donotreply@tvlicensing.co.uk or donotreply@spp.tvlicensing.co.uk.

Genuine emails will always include your full name and TV Licensing will not send unsolicited emails offering discounts or refunds.

TV Licensing have compiled useful information about avoiding scams and how to recognise genuine communications about your licence. (Scottish consumers should report any TV Licence scams to Advice Direct Scotland.)

What to do:

  • If you receive a similar email or text, do not click on any links or open any attachments. If you do, your details could be harvested by scammers.
  • Report scams to Advice Direct Scotland
  • You can also report scam emails to the National Cyber Security Centre’s Suspicious Email Reporting Service.

Report scam calls and texts to
Advice Direct Scotland

Report scam emails to the National Cyber Security Centre’s
Suspicious Email Reporting Service