Trading Standards Scotland can confirm that a 34-year-old male and a lead generation company, both based in England, have been reported to the Procurator Fiscal Falkirk for various breaches of the Consumer Protection from Unfair Trading Regulations 2008.

It is alleged that, after having viewed adverts or clicked pop-ups on Facebook, consumers were directed to websites that contained misleading information, particularly with regard to free or funded energy efficiency products.  These products did not exist and were a means of inducing consumers to enter into contracts with other companies.

Fiona Richardson, Chief Officer of Trading Standards Scotland, commented:

“If an offer appears too good to be true, then it invariably is. I would urge all consumers to exercise care before engaging with such adverts or pop-ups, as they are sharing their personal information with not one, but several companies who invariably attempt to sell products or services the consumer may not actually need.

“Before agreeing to have any work done, have an impartial assessment carried out on your home to find out which energy efficiency measures will actually be beneficial to your property. Don’t immediately agree to get an assessment done by a company who cold calls you – they will not be impartial.”

Nuisance calls or scam adverts should be reported to Advice Direct Scotland on 0808 164 6000 or through their website: www.consumeradvice.scot.