Bank Mandate Fraud

This post is focused on the rapidly increasing variety of scams related to the Coronavirus (COVID-19) outbreak. Please report any similar scams to Advice Direct Scotland. Fake Products Online Illicit online sellers are trying to take advantage of worried consumers by...

General Advice for Avoiding Phone, Email and Text Scams

What to do if you receive cold calls or unsolicited emails or texts Do not press 1 or follow any other instructions given in an automated messageIf you are speaking to a person, don’t give them any personal information, don’t agree to make any payments and...

Council Tax Rebate

A number of Scottish consumers have recently been contacted by email, text or phone and told that they are due a council tax rebate. Some households in Scotland may be eligible for a council tax reduction but you will not receive an unsolicited call or email about it....

Broadband Issues

Consumers have recently received a variety of scam calls related to broadband provision. They are often automated and some of the most frequent messages are: Your broadband account has been compromised. You are asked to press 1 to cancel the transactionYour broadband...

Appliance Warranties / Insurance

There have been several recent reports about cold callers selling warranties or insurance for existing TVs, washing machines or other appliances: You’re told that your TV / washing machine / boiler insurance is due to be renewed and asked to give your bank details....

HMRC Lawsuits / Tax Fraud

In recent months there have been a variety of scams reported relating to HMRC or tax fraud. Some of the most frequent scams are: An automated message tells you that HMRC are filing a lawsuit against you. You are asked to press 1 to be connected to a caseworker;A cold...