Latest Scams

Get regular updates about the latest phone, email and online scams affecting Scottish consumers – sign up for our Scam Share newsletter.

Find out more about specific types of scams through our Priority Area pages

If you have been affected by any scams, contact Advice Direct Scotland for advice and support.

General Advice for Avoiding Phone, Email and Text Scams

What to do if you receive cold calls or unsolicited emails or texts Do not press 1 or follow any other instructions given in an automated messageIf you are speaking to a person, don't give them any personal information, don't agree to make any payments and never allow...

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Council Tax Rebate

A number of Scottish consumers have recently been contacted by email, text or phone and told that they are due a council tax rebate. Some households in Scotland may be eligible for a council tax reduction but you will not receive an unsolicited call or email about it....

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Broadband Issues

Consumers have recently received a variety of scam calls related to broadband provision. They are often automated and some of the most frequent messages are: Your broadband account has been compromised. You are asked to press 1 to cancel the transactionYour broadband...

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Appliance Warranties / Insurance

There have been several recent reports about cold callers selling warranties or insurance for existing TVs, washing machines or other appliances: You’re told that your TV / washing machine / boiler insurance is due to be renewed and asked to give your bank details....

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HMRC Lawsuits / Tax Fraud

In recent months there have been a variety of scams reported relating to HMRC or tax fraud. Some of the most frequent scams are: An automated message tells you that HMRC are filing a lawsuit against you. You are asked to press 1 to be connected to a caseworker;A cold...

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Bank Fraud

There are several common scam calls and emails through which scammers try to obtain bank details: A cold call supposedly from your bank’s fraud department saying that your account has been compromised and that you will need to transfer funds to another accountAn email...

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Amazon Prime Subscription

Consumers across the country have been reporting large numbers of scams relating to Amazon Prime subscriptions: An automated message tells you that your Amazon Prime subscription is going to be renewed. You are asked to press 1 if you want to cancel the chargeAnother...

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