Name of Applicant

Email Address

Name of Recipient (if Different)

Delivery Address

Would you describe the person you are applying for as vulnerable? If yes, please explain why:

How many nuisance calls on average does the person you are applying on behalf of receive each week?

Has the person you are applying for ever lost money to a scam or nuisance call?
YesNoUnsure

If yes, how much money has been lost to scam and nuisance phone calls?

How do scam and nuisance phone calls make the person you are applying on behalf of feel?
Unsafe in their own homeNot confident answering the phoneWorried or anxious about receiving themAngry or annoyed about receiving themThreatened or scared to receive themWorried they may lose money

Where did you hear about the call blocker dissemination project?

Please read the following information in relation to your personal data and the data obtained from the call blocking devices:

• trueCall holds a record of the telephone numbers blocked by your call blocking device. You can view this data via your control panel. The control panel allows you to add or amend the numbers permitted to call you on your device as you wish.
• trueCall shares anonymised telephone numbers that have been blocked by the devices deployed in Scotland with Trading Standards Scotland to help them identify and take action against prolific scam and nuisance callers.
• trueCall will retain your personal details in order to contact you for maintenance purposes such as annual renewal of access to the control panel. For full details of trueCall’s privacy policy, please see their website.
• Trading Standards Scotland will only retain your personal details and that of the person using the device (if different) for the purpose of delivering the call blocking unit. If the unit is not installed within 14 days of it being sent, Trading Standards Scotland may contact you to ensure the item has been delivered and is still required. Once the unit is installed, TSS will delete your personal details.

I have read and understood how my personal data and the call blocker recipient’s personal data will be used and I am happy to proceed with my request on that basis.
Accept

Submit form (please note that we aim to provide you with a response within 5 working days)