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Rogue Gardening Firm

Trading Standards Scotland (TSS) is investigating numerous complaints made against two Facebook traders based in the Perth area of Scotland.  The traders, First Response Garden and Tree Services & Smartway Tree and Garden Services, are alleged to insist on substantial deposits for materials and thereafter either complete work to such a poor standard that consumers require remedial work or they simply fail to complete the job at all.

TSS will always advise consumers to obtain at least three quotations prior to engaging with contractors and urge consumers to conduct due diligence before allowing businesses to commence work.  TSS reminds consumers that several local authorities engage with a ‘Trusted Trader Scheme’ which directs consumers toward reputable, local traders.

If you have been affected by either First Response Tree and Garden Services or Smartway Tree and Garden Services, then please contact TSS at the following email address, appeals@tsscot.co.uk