Citizens Advice Consumer ServiceCall 03454 040506Mon – Fri 9am – 5pm

welcome to Trading Standards Scotland

Business Advice

Business Education

The Chartered Trading Standards Institute (CTSI) is a professional membership association that represents trading standards professionals in the UK and overseas - in local authorities, the business and consumer sectors and in central government.

CTSI exists to promote and protect the success of a modern vibrant economy, and to safeguard the health, safety and wellbeing of citizens by enhancing the professionalism of members in support of empowering consumers, encouraging honest business and targeting rogue traders.

From the 1st of April 2013, CTSI has taken over ownership of business education from the Office of Fair Trading (OFT), including the online Distance Selling Regulations and Sale of Goods Act. CTSI develops extensive leaflet summaries which give guidance on compliance with trading standards legislation. You can also register for regular email updates.

CTSI's website - Business Companion - provides comprehensive, free guidance for businesses who need to know about trading standards law.